CmdID / PowerShell / Cmdlets / Set
Set-CsCallQueue
Updates a Call Queue in your Skype for Business Online or Teams organization. Microsoft Teams PowerShell reference
From the Microsoft Teams PowerShell reference 99 parameters Its page in the reference
Parameters
Show its 99 parameters
-AgentAlertTimeThe AgentAlertTime parameter represents the time (in seconds) that a call can remain unanswered before it is automatically routed to the next agent.-AllowOptOutThe AllowOptOut parameter indicates whether or not agents can opt in or opt out from taking calls from a Call Queue.-AuthorizedUsersThis is a list of GUIDs for users who are authorized to make changes to this call queue.-AutoRecordingTemplateId_Voice applications private preview customers only._-CallbackEmailNotificationTargetThe CallbackEmailNotificationTarget parameter must be set to a group ID (Microsoft 365, Distribution list, or Mail-enabled security) that will receive notification if a callback times out of the call…-CallbackOfferAudioFilePromptResourceIdThe CallbackOfferAudioFilePromptResourceId parameter indicates the unique identifier for the Audio file prompt which is played to calls that are eligible for callback.-CallbackOfferTextToSpeechPromptThe CallbackOfferTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to calls that are eligible for callback.-CallbackRequestDtmfThe DTMF touch-tone key the caller will be told to press to select callback.-CallToAgentRatioThresholdBeforeOfferingCallbackThe ratio of calls to agents that must be in queue before a call becomes eligible for callback.-ChannelIdId of the channel to connect a call queue to.-ChannelUserObjectIdThe GUID should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).-ComplianceRecordingForCallQueueTemplateIdThe ComplianceRecordingForCallQueueTemplateId parameter indicates a list of up to 2 Compliance Recording for Call Queue templates to apply to the call queue.-ConferenceModeThe ConferenceMode parameter indicates whether or not Conference mode will be applied on calls for this Call queue.-CustomAudioFileAnnouncementForCRThe CustomAudioFileAnnouncementForCR parameter indicates the unique identifier for the Audio file prompt which is played to callers when compliance recording for call queues is enabled.-CustomAudioFileAnnouncementForCRFailureThe CustomAudioFileAnnouncementForCRFailure parameter indicates the unique identifier for the Audio file prompt which is played to callers if the compliance recording for call queue bot is unable to…-DistributionListsThe DistributionLists parameter lets you add all the members of the distribution lists to the Call Queue.-EnableNoAgentSharedVoicemailSystemPromptSuppressionThe EnableNoAgentSharedVoicemailSystemPromptSuppression parameter is used to turn off the default voicemail system prompts.-EnableNoAgentSharedVoicemailTranscriptionThe EnableNoAgentSharedVoicemailTranscription parameter is used to turn on transcription for voicemails left by a caller on no agents.-EnableOverflowSharedVoicemailSystemPromptSuppressionThe EnableOverflowSharedVoicemailSystemPromptSuppress parameter is used to turn off the default voicemail system prompts.-EnableOverflowSharedVoicemailTranscriptionThe EnableOverflowSharedVoicemailTranscription parameter is used to turn on transcription for voicemails left by a caller on overflow.-EnableTimeoutSharedVoicemailSystemPromptSuppressionThe EnableTimeoutSharedVoicemailSystemPromptSuppression parameter is used to turn off the default voicemail system prompts.-EnableTimeoutSharedVoicemailTranscriptionThe EnableTimeoutSharedVoicemailTranscription parameter is used to turn on transcription for voicemails left by a caller on timeout.-EnableWrapTimeThe EnableWrapTime parameter indicates whether agents receive wrap time after calls.-HideAuthorizedUsersThis is a list of GUIDs of authorized users who should not appear on the list of supervisors for the agents who are members of this queue.-IdentityPARAMVALUE: Guid-IsCallbackEnabledThe IsCallbackEnabled parameter is used to turn on/off callback.-LanguageIdThe LanguageId parameter indicates the language that is used to play shared voicemail prompts.-LineUriThis parameter is reserved for Microsoft internal use only.-MusicOnHoldAudioFileIdThe MusicOnHoldFileContent parameter represents music to play when callers are placed on hold.-NameThe Name parameter specifies a unique name for the Call Queue.-NoAgentActionThe NoAgentAction parameter defines the action to take if the no agents condition is reached.-NoAgentActionCallPriorityIf the NoAgentAction is set to Forward, and the NoAgentActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be a…-NoAgentActionTargetThe NoAgentActionTarget represents the target of the no agent action.-NoAgentApplyToThe NoAgentApplyTo parameter defines if the NoAgentAction applies to calls already in queue and new calls arriving to the queue, or only new calls that arrive once the No Agents condition occurs.-NoAgentDisconnectAudioFilePromptThe NoAgentDisconnectAudioFilePrompt parameter indicates the unique identifier for the Audio file prompt which is played to the caller when being disconnected due to no agents.-NoAgentDisconnectTextToSpeechPromptThe NoAgentDisconnectTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to the caller when being disconnected due to no agents.-NoAgentRedirectPersonAudioFilePromptThe NoAgentRedirectPersonAudioFilePrompt parameter indicates the unique identifier for the Audio file prompt which is played to the caller when being redirected to a person in the organization due to…-NoAgentRedirectPersonTextToSpeechPromptThe NoAgentRedirectPersonTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to the caller when being redirected to a person in the organization due to no agents.-NoAgentRedirectPhoneNumberAudioFilePromptThe NoAgentRedirectPhoneNumberAudioFilePrompt parameter indicates the unique identifier for the Audio file prompt which is played to the caller when being redirected to an external PSTN phone number…-NoAgentRedirectPhoneNumberTextToSpeechPromptThe NoAgentRedirectPhoneNumberTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to the caller when being redirected to an external PSTN phone number due to no age…-NoAgentRedirectVoiceAppAudioFilePromptThe NoAgentRedirectVoiceAppAudioFilePrompt parameter indicates the unique identifier for the Audio file prompt which is played to the caller when being redirected to a voice application due to no age…-NoAgentRedirectVoiceAppTextToSpeechPromptThe NoAgentRedirectVoiceAppsTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to the caller when being redirected to a voice application due to no agents.-NoAgentRedirectVoicemailAudioFilePromptThe NoAgentRedirectVoiceMailAudioFilePrompt parameter indicates the unique identifier for the Audio file prompt which is played to the caller when being redirected to a person's voicemail due to no a…-NoAgentRedirectVoicemailTextToSpeechPromptThe NoAgentRedirectVoicemailTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to the caller when being redirected to a person's voicemail due to no agent.-NoAgentSharedVoicemailAudioFilePromptThe NoAgentSharedVoicemailAudioFilePrompt parameter indicates the unique identifier for the Audio file prompt which is to be played as a greeting to the caller when transferred to shared voicemail on…-NoAgentSharedVoicemailTextToSpeechPromptThe NoAgentSharedVoicemailTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is to be played as a greeting to the caller when transferred to shared voicemail on no agents.-NumberOfCallsInQueueBeforeOfferingCallbackThe number of calls in queue before a call becomes eligible for callback.-OboResourceAccountIdsThe OboResourceAccountIds parameter lets you add resource account with phone number to the Call Queue.-OutboundComplianceRecordingAudioAnnouncementThe OutboundComplianceRecordingAudioAnnouncement parameter indicates the unique identifier for the Audio file prompt which is played to callers when compliance recording for call queues is enabled an…-OutboundComplianceRecordingTextAnnouncementThe OutboundComplianceRecordingTextAnnouncement parameter indicates the custom Text-to-Speech (TTS) prompt which is played to callers when compliance recording for call queues is enabled and the call…-OverflowActionThe OverflowAction parameter designates the action to take if the overflow threshold is reached.-OverflowActionCallPriorityIf the OverflowAction is set to Forward, and the OverflowActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be…-OverflowActionTargetThe OverflowActionTarget parameter represents the target of the overflow action.-OverflowDisconnectAudioFilePromptThe OverflowDisconnectAudioFilePrompt parameter indicates the unique identifier for the Audio file prompt which is played to the caller when being disconnected due to overflow.-OverflowDisconnectTextToSpeechPromptThe OverflowDisconnectTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to the caller when being disconnected due to overflow.-OverflowRedirectPersonAudioFilePromptThe OverflowRedirectPersonAudioFilePrompt parameter indicates the unique identifier for the Audio file prompt which is played to the caller when being redirected to a person in the organization due t…-OverflowRedirectPersonTextToSpeechPromptThe OverflowRedirectPersonTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to the caller when being redirected to a person in the organization due to overflow.-OverflowRedirectPhoneNumberAudioFilePromptThe OverflowRedirectPhoneNumberAudioFilePrompt parameter indicates the unique identifier for the Audio file prompt which is played to the caller when being redirected to an external PSTN phone number…-OverflowRedirectPhoneNumberTextToSpeechPromptThe OverflowRedirectPhoneNumberTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to the caller when being redirected to an external PSTN phone number due to overf…-OverflowRedirectVoiceAppAudioFilePromptThe OverflowRedirectVoiceAppAudioFilePrompt parameter indicates the unique identifier for the Audio file prompt which is played to the caller when being redirected to a voice application due to overf…-OverflowRedirectVoiceAppTextToSpeechPromptThe OverflowRedirectVoiceAppsTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to the caller when being redirected to a voice application due to overflow.-OverflowRedirectVoicemailAudioFilePromptThe OverflowRedirectVoiceMailAudioFilePrompt parameter indicates the unique identifier for the Audio file prompt which is played to the caller when being redirected to a person's voicemail due to ove…-OverflowRedirectVoicemailTextToSpeechPromptThe OverflowRedirectVoicemailTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to the caller when being redirected to a person's voicemail due to overflow.-OverflowSharedVoicemailAudioFilePromptThe OverflowSharedVoicemailAudioFilePrompt parameter indicates the unique identifier for the Audio file prompt which is to be played as a greeting to the caller when transferred to shared voicemail o…-OverflowSharedVoicemailTextToSpeechPromptThe OverflowSharedVoicemailTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is to be played as a greeting to the caller when transferred to shared voicemail on overflow.-OverflowThresholdThe OverflowThreshold parameter defines the number of calls that can be in the queue at any one time before the overflow action is triggered.-PresenceBasedRoutingThe PresenceBasedRouting parameter indicates whether or not presence based routing will be applied while call being routed to Call Queue agents.-RoutingMethodThe RoutingMethod defines how agents will be called in a Call Queue.-ServiceLevelThresholdResponseTimeInSecondThe target number of seconds calls should be answered in.-SharedCallQueueHistoryTemplateIdThe SharedCallQueueHistoryTemplateId parameter indicates the Shared Call History template to apply to the call queue.-SharedVoicemailTriageSettingsTemplateIdThe SharedVoicemailTriageSettingsTemplateId enables automatic triage of Shared Voicemails using a compliant Substrate Large Language Model (LLM).-ShiftsSchedulingGroupIdId of the Scheduling Group to connect a call queue to.-ShiftsTeamIdId of the Team containing the Scheduling Group to connect a call queue to.-ShouldOverwriteCallableChannelPropertyA Teams Channel can only be linked to one Call Queue at a time.-TenantThis parameter is reserved for Microsoft internal use only.-TextAnnouncementForCRThe TextAnnouncementForCR parameter indicates the custom Text-to-Speech (TTS) prompt which is played to callers when compliance recording for call queues is enabled.-TextAnnouncementForCRFailureThe TextAnnouncementForCRFailure parameter indicates the custom Text-to-Speech (TTS) prompt which is played to callers if the compliance recording for call queue bot is unable to join or drops from t…-TimeoutActionThe TimeoutAction parameter defines the action to take if the timeout threshold is reached.-TimeoutActionCallPriorityIf the TimeoutAction is set to Forward, and the TimeoutActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be a…-TimeoutActionTargetThe TimeoutActionTarget represents the target of the timeout action.-TimeoutDisconnectAudioFilePromptThe TimeoutDisconnectAudioFilePrompt parameter indicates the unique identifier for the Audio file prompt which is played to the caller when being disconnected due to timeout.-TimeoutDisconnectTextToSpeechPromptThe TimeoutDisconnectTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to the caller when being disconnected due to timeout.-TimeoutRedirectPersonAudioFilePromptThe TimeoutRedirectPersonAudioFilePrompt parameter indicates the unique identifier for the Audio file prompt which is played to the caller when being redirected to a person in the organization due to…-TimeoutRedirectPersonTextToSpeechPromptThe TimeoutRedirectPersonTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to the caller when being redirected to a person in the organization due to timeout.-TimeoutRedirectPhoneNumberAudioFilePromptThe TimeoutRedirectPhoneNumberAudioFilePrompt parameter indicates the unique identifier for the Audio file prompt which is played to the caller when being redirected to an external PSTN phone number…-TimeoutRedirectPhoneNumberTextToSpeechPromptThe TimeoutRedirectPhoneNumberTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to the caller when being redirected to an external PSTN phone number due to timeou…-TimeoutRedirectVoiceAppAudioFilePromptThe TimeoutRedirectVoiceAppAudioFilePrompt parameter indicates the unique identifier for the Audio file prompt which is played to the caller when being redirected to a voice application due to timeou…-TimeoutRedirectVoiceAppTextToSpeechPromptThe TimeoutRedirectVoiceAppsTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to the caller when being redirected to a voice application due to timeout.-TimeoutRedirectVoicemailAudioFilePromptThe TimeoutRedirectVoiceMailAudioFilePrompt parameter indicates the unique identifier for the Audio file prompt which is played to the caller when being redirected to a person's voicemail due to time…-TimeoutRedirectVoicemailTextToSpeechPromptThe TimeoutRedirectVoicemailTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to the caller when being redirected to a person's voicemail due to timeout.-TimeoutSharedVoicemailAudioFilePromptThe TimeoutSharedVoicemailAudioFilePrompt parameter indicates the unique identifier for the Audio file prompt which is to be played as a greeting to the caller when transferred to shared voicemail on…-TimeoutSharedVoicemailTextToSpeechPromptThe TimeoutSharedVoicemailTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is to be played as a greeting to the caller when transferred to shared voicemail on timeout.-TimeoutThresholdThe TimeoutThreshold parameter defines the time (in seconds) that a call can be in the queue before that call times out.-UseDefaultMusicOnHoldThe UseDefaultMusicOnHold parameter indicates that this Call Queue uses the default music on hold.-UsersThe User parameter lets you add agents to the Call Queue.-WaitTimeBeforeOfferingCallbackInSecondThe number of seconds a call must wait before becoming eligible for callback.-WelcomeMusicAudioFileIdThe WelcomeMusicAudioFileId parameter represents the audio file to play when callers are connected with the Call Queue.-WelcomeTextToSpeechPromptThis parameter indicates which Text-to-Speech (TTS) prompt is played when callers are connected to the Call Queue.-WrapTimeDurationThe WrapTimeDuration parameter specifies the wrap time duration in seconds.