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CmdID / aws / aws connect

aws connect create-routing-profile

Creates a new routing profile. AWS CLI reference

9 options Its page in the AWS CLI reference

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Options

9 in the AWS CLI reference
--agent-availability-timerWhether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.
--default-outbound-queue-idThe default outbound queue for the routing profile.
--descriptionDescription of the routing profile.
--instance-idThe identifier of the Connect Customer instance.
--manual-assignment-queue-configsThe manual assignment queues associated with the routing profile.
--media-concurrenciesThe channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.
--nameThe name of the routing profile.
--queue-configsThe inbound queues associated with the routing profile.
--tagsThe tags used to organize, track, or control access for this resource.