CmdID / aws / aws connect
aws connect monitor-contact
Initiates silent monitoring of a contact. AWS CLI reference
5 options Its page in the AWS CLI reference
Options
--allowed-monitor-capabilitiesSpecify which monitoring actions the user is allowed to take.--client-tokenA unique, case-sensitive identifier that you provide to ensure the idempotency of the request.--contact-idThe identifier of the contact.--instance-idThe identifier of the Connect Customer instance.--user-idThe identifier of the user account.