CmdID / aws / aws connect

aws connect start-chat-contact

Initiates a flow to start a new chat for the customer. AWS CLI reference

16 options Its page in the AWS CLI reference

Options

16 in the AWS CLI reference

--attributesA custom key-value pair using an attribute map.

--chat-duration-in-minutesThe total duration of the newly started chat session.

--chat-streaming-configurationThe streaming configuration, such as the Amazon SNS streaming endpoint.

--client-tokenA unique, case-sensitive identifier that you provide to ensure the idempotency of the request.

--connection-typesThe types of connection information to return in the response.

--contact-flow-idThe identifier of the flow for initiating the chat.

--customer-idThe customer's identification number.

--disconnect-on-customer-exitA list of participant types to automatically disconnect when the end customer ends the chat session, allowing them to continue through disconnect flows such as surveys or feedback forms.

--initial-messageThe initial message to be sent to the newly created chat.

--instance-idThe identifier of the Connect Customer instance.

--participant-configurationThe configuration of the participant.

--participant-detailsInformation identifying the participant.

--persistent-chatEnable persistent chats.

--related-contact-idThe unique identifier for an Connect Customer contact.

--segment-attributesA set of system defined key-value pairs stored on individual contact segments using an attribute map.

--supported-messaging-content-typesThe supported chat message content types.