aws connect start-email-contact

Creates an inbound email contact and initiates a flow to start the email contact for the customer. AWS CLI reference

Options

14 in the AWS CLI reference

--additional-recipientsThe additional recipients address of the email.

--attachmentsList of S3 presigned URLs of email attachments and their file name.

--attributesA custom key-value pair using an attribute map.

--client-tokenA unique, case-sensitive identifier that you provide to ensure the idempotency of the request.

--contact-flow-idThe identifier of the flow for initiating the emails.

--descriptionA description of the email contact.

--destination-email-addressThe email address associated with the Connect Customer instance.

--email-messageThe email message body to be sent to the newly created email.

--from-email-addressThe email address of the customer.

--instance-idThe identifier of the Connect Customer instance.

--nameThe name of a email that is shown to an agent in the Contact Control Panel (CCP).

--referencesA formatted URL that is shown to an agent in the Contact Control Panel (CCP).

--related-contact-idThe contactId that is related to this contact.

--segment-attributesA set of system defined key-value pairs stored on individual contact segments using an attribute map.