CmdID

CmdID / aws / aws connect

aws connect start-outbound-voice-contact

Places an outbound call to a contact, and then initiates the flow. AWS CLI reference

16 options Its page in the AWS CLI reference

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Options

16 in the AWS CLI reference
--answer-machine-detection-configConfiguration of the answering machine detection for this outbound call.
--attributesA custom key-value pair using an attribute map.
--campaign-idThe campaign identifier of the outbound communication.
--client-tokenA unique, case-sensitive identifier that you provide to ensure the idempotency of the request.
--contact-flow-idThe identifier of the flow for the outbound call.
--descriptionA description of the voice contact that appears in the agent's snapshot in the CCP logs.
--destination-phone-numberThe phone number of the customer, in E.164 format.
--instance-idThe identifier of the Connect Customer instance.
--nameThe name of a voice contact that is shown to an agent in the Contact Control Panel (CCP).
--outbound-strategyInformation about the outbound strategy.
--queue-idThe queue for the call.
--referencesA formatted URL that is shown to an agent in the Contact Control Panel (CCP).
--related-contact-idThe contactId that is related to this contact.
--ring-timeout-in-secondsThe maximum time the outbound call will wait for the destination to answer the call, in seconds
--source-phone-numberThe phone number associated with the Connect Customer instance, in E.164 format.
--traffic-typeDenotes the class of traffic.