aws connect start-task-contact

Initiates a flow to start a new task contact. AWS CLI reference

Options

14 in the AWS CLI reference

--attachmentsList of S3 presigned URLs of task attachments and their file name.

--attributesA custom key-value pair using an attribute map.

--client-tokenA unique, case-sensitive identifier that you provide to ensure the idempotency of the request.

--contact-flow-idThe identifier of the flow for initiating the tasks.

--descriptionA description of the task that is shown to an agent in the Contact Control Panel (CCP).

--instance-idThe identifier of the Connect Customer instance.

--nameThe name of a task that is shown to an agent in the Contact Control Panel (CCP).

--previous-contact-idThe identifier of the previous chat, voice, or task contact.

--quick-connect-idThe identifier for the quick connect.

--referencesA formatted URL that is shown to an agent in the Contact Control Panel (CCP).

--related-contact-idThe contactId that is related to this contact.

--scheduled-timeThe timestamp, in Unix Epoch seconds format, at which to start running the inbound flow.

--segment-attributesA set of system defined key-value pairs stored on individual contact segments (unique contact ID) using an attribute map.

--task-template-idA unique identifier for the task template.