CmdID

CmdID / aws / aws connect

aws connect start-web-rtc-contact

Places an inbound in-app, web, or video call to a contact, and then initiates the flow. AWS CLI reference

10 options Its page in the AWS CLI reference

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Options

10 in the AWS CLI reference
--allowed-capabilitiesInformation about the video sharing capabilities of the participants (customer, agent).
--attributesA custom key-value pair using an attribute map.
--client-tokenA unique, case-sensitive identifier that you provide to ensure the idempotency of the request.
--contact-flow-idThe identifier of the flow for the call.
--descriptionA description of the task that is shown to an agent in the Contact Control Panel (CCP).
--instance-idThe identifier of the Connect Customer instance.
--participant-detailsThe details of the participant, including their display name.
--referencesA formatted URL that is shown to an agent in the Contact Control Panel (CCP).
--related-contact-idThe unique identifier for an Connect Customer contact.
--segment-attributesA map of system-defined attributes for the WebRTC contact segment.