CmdID

CmdID / aws / aws connect

aws connect transfer-contact

Transfers TASK or EMAIL contacts from one agent or queue to another agent or queue at any point after a contact is created. AWS CLI reference

6 options Its page in the AWS CLI reference

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Options

6 in the AWS CLI reference
--client-tokenA unique, case-sensitive identifier that you provide to ensure the idempotency of the request.
--contact-flow-idThe identifier of the flow.
--contact-idThe identifier of the contact in this instance of Connect Customer.
--instance-idThe identifier of the Connect Customer instance.
--queue-idThe identifier for the queue.
--user-idThe identifier for the user.