CmdID / aws / aws connect
aws connect update-routing-profile-concurrency
Updates the channels that agents can handle in the Contact Control Panel (CCP) for a routing profile. AWS CLI reference
3 options Its page in the AWS CLI reference
Options
--instance-idThe identifier of the Connect Customer instance.--media-concurrenciesThe channels that agents can handle in the Contact Control Panel (CCP).--routing-profile-idThe identifier of the routing profile.